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We sell a wide variety of Japanese products. We can ship to countries other than Japan.With a few exceptions, the products on this site do not use alcohol or pork-derived ingredients as raw materials. Products that do use some of these ingredients are noted in the product name.

INFORMATION

Administrator

Operator

JAPAN EXPRESS PORTAL
Owner: AHMED DRAWISH KHAMIS HASAN
Address: OPAL TOWER, Business Bay- Plot No.69 Dubai-UAE
(P.O Box: 341444)

TEL;050 449 1901
Email address:owner@japanex.com

Support Offices(shipping agent)
KOUHOUSHA ,CO.,LTD
Address: 582-1 SENBIKI , SEKI-CITY , GIFU-PREF , JAPAN

Payment methods

Credit card, PayPal, Stripe

Other required fees in addition to the cost of products

Shipping charges: Varies according to the delivery company
Customs fees and duties: Varies according to the shipping destination, the total cost and quantity of products, etc.
※Please refer to the shopping guide.

Product delivery schedule

We will ship within 7 business days from the date of your order.Products will be shipped from our support offices

Returns of defective products

【Returns terms and conditions】
Returns are only allowed if the product you have received from our company is different from what you have ordered or is defective.
※Please refer to the shopping guide for more information.

【How to return a product】
Please get in touch with us using the "Contact Us" form on our website within 15 days of your purchase.
We will be able to refund your purchase only if you have contacted us.